Secure Communication & Messaging for Therapists
Integrated, HIPAA-compliant communication between therapist and client
Start Free TrialProfessional Client Communication
Effective communication is essential for therapy, but it must be secure, compliant, and organized. PracFlow's communication system provides HIPAA-compliant messaging, email integration, and automated communications—all in one place.
Key Features
All Chats in One Place
Exclusive "All Chats" page where you can view all conversations in one centralized location. Never miss a message or lose track of client communications. Easy to navigate and manage multiple conversations.
Email Notifications
Email notifications as backup for any missed chat messages. Ensure you never miss important client communications. Receive notifications even when you're not actively in the platform.
Custom Emails
Send custom emails directly from appointment or client pages without switching tabs. Pre-built templates for common communications, or create your own. Maintain professional communication while saving time.
Automated Reminders
Auto-reminders and follow-ups configurable per service type. Set up reminders for appointments, workshops, or group sessions. Reduce no-shows and keep clients engaged with automated communications.
Message Templates
Pre-built message templates for common communications. Save time with templates for appointment confirmations, reminders, follow-ups, and more. Customize templates to match your communication style.
System Auto-Notifications
Built-in automatic notifications for booking confirmations, cancellations, and reschedules. Clients receive timely updates about their appointments. Reduce manual communication work.
Secure Message Storage
Built-in privacy settings and secure message storage. All communications are HIPAA-compliant, encrypted, and stored securely. Maintain client confidentiality while enabling convenient communication.
Customizable Templates
Customizable email and WhatsApp templates with your own branded WhatsApp account (extra monthly charges on usage basis). Maintain consistent branding across all communications. Professional, branded messages that reflect your practice.
Benefits for Your Practice
HIPAA Compliance
Secure, compliant communication that meets professional and legal requirements.
Time Savings
Automated communications and templates reduce time spent on routine messages.
Better Organization
All communications in one place makes it easy to track and manage client interactions.
Professional Image
Branded, professional communications create a positive impression with clients.
Improve Client Communication Today
Join therapists using PracFlow to streamline communication and stay connected with clients securely.
Start Free Trial